On the Cap Ingelec scale, the implementation of a quality management system allows, thanks to the methods and tools developed internally, to better control the “product” supplied to the client, in particular for complex projects on the technical and organizational levels. It is described in a quality reference framework developed and maintained by operational staff in order to correspond as closely as possible to the reality in the field without making daily work more cumbersome. The use of the numerous tools available allows us to gain in efficiency, thanks in particular to the homogenization and rationalization of certain internal processes.
QUALITY AUDIT
Our certification renewal audit took place from 27 to 30 June 2023. The audit team confirmed the renewal of our certification, thanks to the rigorous work of each and every one of you. The auditors were reassured about the level of control over the projects and methods used. Around 7 projects and worksites were audited in Paris, Nantes, Tours and Bordeaux. The projects audited highlighted the mastery of the management of major projects. In all the projects audited, more than 10 strong points and good practices were identified by the audit team.
In summary, the organisational transformation underway at CAP INGELEC continues to ensure a good level of project management and, above all, significantly improves the level of satisfaction of our customers.